INTRODUCTION
Welcome to the beautysolutions.com.pk website. These terms and conditions (“Terms and Conditions”) apply to the Site, and all of its divisions, subsidiaries, and affiliate operated Internet sites which reference these Terms and Conditions. By accessing the Site, you confirm your understanding of the Terms and Conditions. If you do not agree to these Terms and Conditions of use, you shall not use this website. The Site reserves the right, to change, modify, add, or remove portions of these Terms and Conditions of use at any time. Changes will be effective when posted on the Site with no other notice provided. Please check these Terms and Conditions of use regularly for updates. Your continued use of the Site following the posting of changes to these Terms and Conditions of use constitutes your acceptance of those changes.
USE OF THE SITE
You are either at least 18 years of age or are accessing the Site under the supervision of a parent or legal guardian. We grant you a non-transferable and revocable license to use the Site, under the Terms and Conditions described, for the purpose of shopping for personal items sold on the Site. Commercial use or use on behalf of any third party is prohibited, except as explicitly permitted by us in advance. Any breach of these Terms and Conditions shall result in the immediate revocation of the license granted in this paragraph without notice to you.
Content provided on this site is solely for informational purposes. Product representations expressed on this Site are those of the vendor and are not made by us. Submissions or opinions expressed on this Site are those of the individual posting such content and may not reflect our opinions.
Certain services and related features that may be made available on the Site may require registration or subscription. Should you choose to register or subscribe for any such services or related features; you agree to provide accurate and current information about yourself, and to promptly update such information if there are any changes. Every user of the Site is solely responsible for keeping passwords and other account identifiers safe and secure. The account owner is entirely responsible for all activities that occur under such password or account.
Furthermore, you must notify us of any unauthorized use of your password or account. The Site shall not be responsible or liable, directly or indirectly, in any way for any loss or damage of any kind incurred as a result of, or in connection with, your failure to comply with this section.
During the registration process you agree to receive promotional emails from the Site. You can subsequently opt out of receiving such promotional e-mails by clicking on the link at the bottom of any promotional email.
ABUSING BEAUTY SOLUTIONS
bEauty Solutions’ and the community work together to keep our sites and services working properly and the community safe. Please report problems, offensive content and policy breaches to us. We work to ensure that listed items do not infringe upon the copyright, trademark or other intellectual property rights of third parties. If you believe that your intellectual property rights have been infringed, please notify our team and we will investigate.
USER SUBMISSIONS
Anything that you submit to the Site and/or provide to us, including but not limited to, questions, reviews, comments, and suggestions (collectively, “Submissions”) will become our sole and exclusive property and shall not be returned to you. In addition to the rights applicable to any Submission, when you post comments or reviews to the Site, you also grant us the right to use the name that you submit, in connection with such review, comment, or other content. You shall not use a false e-mail address, pretend to be someone other than you or otherwise mislead us or third parties as to the origin of any Submissions. We may, but shall not be obligated to, remove or edit any Submissions.
ORDER ACCEPTANCE AND PRICING
Please note that there are cases when an order cannot be processed for various reasons. The Site reserves the right to refuse or cancel any order for any reason at any given time. You may be asked to provide additional verifications or information, including but not limited to phone number and address, before we accept the order. We are determined to provide the most accurate pricing information on the Site to our users; however, errors may still occur, such as cases when the price of an item is not displayed correctly on the website. As such, we reserve the right to refuse or cancel any order. In the event that an item is mispriced, we may, at our own discretion, either contact you for instructions or cancel your order and notify you of such cancellation. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed.
TRADEMARKS AND COPYRIGHTS
All intellectual property rights, whether registered or unregistered, in the Site, information content on the Site and all the website design, including, but not limited to, text, graphics, software, photos, video, music, sound, and their selection and arrangement, and all software compilations, underlying source code and software shall remain our property. The entire contents of the Site also are protected by copyright as a collective work under Pakistan copyright laws and international conventions. All rights are reserved.
LEGAL DISPUTES
If a dispute arises between you and ‘bEAUTY Solutions’, our goal is to provide you with a neutral and cost effective means of resolving the dispute quickly. Accordingly, you and ‘bEAUTY SOLUTIONS’ agree that we will resolve any claim or controversy at law or equity that arises out of this Agreement or our services in accordance with one of the subsections below or as we and you otherwise agree in writing. Before resorting to these alternatives, we strongly encourage you to first contact us directly to seek a resolution. We will consider reasonable requests to resolve the dispute through alternative dispute resolution procedures, such as arbitration, as alternatives to litigation.
- APPLICABLE LAW AND JURISDICTION
These Terms and Conditions shall be interpreted and governed by the laws in force in Pakistan. Subject to the Arbitration section below, each party hereby agrees to submit to the jurisdiction of the courts of Islamabad and to waive any objections based upon venue. - ARBITRATION
Any controversy, claim or dispute arising out of or relating to these Terms and Conditions will be referred to and finally settled by private and confidential binding arbitration before a single arbitrator held in Islamabad Pakistan in English and governed by Pakistan law pursuant to the Rules of Commercial Conciliation and Arbitration of 1994 (Dubai), as amended, replaced or re-enacted from time to time. The arbitrator shall be a person who is legally trained and who has experience in the information technology field in Islamabad and is independent of either party. Notwithstanding the foregoing, the Site reserves the right to pursue the protection of intellectual property rights and confidential information through injunctive or other equitable relief through the courts.
PRIVACY
We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent. We use your information only as described in the ‘bEAUTY SOLUTIONS’ Privacy and Confidentiality Policy. We view protection of users’ privacy as a very important community principle. We store and process your information on computers that are protected by physical as well as technological security devices. You can access and modify the information you provide us and choose not to receive certain communications by signing-in to your account. We use third parties to verify and certify our privacy principles. For a complete description of how we use and protect your personal information, see the ‘bEAUTY SOLUTIONS’ Privacy and Confidentiality Policy. If you object to your information being transferred or used in this way please do not use our services.
INDEMNITY
You will indemnify and hold us (and our officers, directors, agents, subsidiaries, joint ventures and employees) harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of this Agreement, or your violation of any law or the rights of a third party.
NO AGENCY
No agency, partnership, joint venture, employee-employer or franchiser-franchisee relationship is intended or created by this Agreement.
NOTICES
We shall send notices to you by email to the email address you provide to ‘bEAUTY SOLUTIONS’ during the registration process. Notice shall be deemed given 24 hours after email is sent, unless the sending party is notified that the email address is invalid. Alternatively, we may give you legal notice by registered mail to the address provided during the registration process. Notices sent to you by registered mail shall be deemed to have been received by that party three days after the date of mailing.
TERMINATION
In addition to any other legal or equitable remedies, we may, without prior notice to you, immediately terminate the Terms and Conditions or revoke any or all of your rights granted under the Terms and Conditions. Upon any termination of this Agreement, you shall immediately cease all access to and use of the Site and we shall, in addition to any other legal or equitable remedies, immediately revoke all password(s) and account identification issued to you and deny your access to and use of this Site in whole or in part. Any termination of this agreement shall not affect the respective rights and obligations (including without limitation, payment obligations) of the parties arising before the date of termination. You furthermore agree that the Site shall not be liable to you or to any other person as a result of any such suspension or termination. If you are dissatisfied with the Site or with any terms, conditions, rules, policies, guidelines, or practices of Jade E Services (Pakistan PVT Limited) Brillant 1442 GmbH, Johannistrasse 20, 10117, Berlin, Germany, in operating the Site, your sole and exclusive remedy is to discontinue using the Site.
PRIVACY POLICY
beautysolutions.com.pk is always committed to ensuring your privacy is protected so we hope that you will take some time to read our privacy policy explaining what kind of information are collected from you and how in turn the information is used. By using beautysolutions.com.pk and all its sub-domains or buying from us, you lie under our privacy policy.
beautysolutions.com.pk understands your privacy needs and will not sell, trade, or share personal information collected online from customers with third parties. All personal information collected by beautysolutions.com.pk will only be used internally and exclusively within our corporate group. Our privacy policy states this, fully complying and representing best practice in the industry.
In the event that your name and address are passed on to a third party, this will only happen in an effort to have your order delivered to you. When you place order at beautysolutions.com.pk, your personal information will also be automatically used for marketing and/or promotional purposes from time to time. However, you can choose to not receive marketing or promotional information from beautysolutions.com.pk at any time by simply utilizing the unsubscribe function in the electronic marketing material sent to you.
DISCLOSURE OF PERSONAL INFORMATION
beautysolutions.com.pk guarantees that your personal information will not be shared with other organizations, except for companies related to the beautysolutions.com.pk brand and third parties directly working with us to deliver your purchases.
SECURITY OF YOUR PERSONAL INFORMATION
beautysolutions.com.pk ensures that all personal information collected from customers are securely and safely stored. We protect your privacy by restricting access to your personal information and keeping up with technology products that prevent unauthorized access to computers and securely destroy personal information when they are no longer needed for record retention purposes.
CHANGES TO THE PRIVACY POLICY
Please do frequently check back as beautysolutions.com.pk privacy policy may incorporate changes from time to time. beautysolutions.com.pk reserves the right though to change and modify its privacy policy at any time. All changes to the privacy policy will be published on beautysolutions.com.pk. We may amend this Privacy Policy at any time by posting the amended terms on this site.
SHIPPING INFORMATION
We understand the urgency of your orders and strive to ensure that our shipments reach you as early as possible. After placing an order, you will receive a confirmation Call/SMS from our Customer Service Representative. Once your order is confirmed, it will be our priority to swiftly dispatch your order. Most items are sourced from our warehouse and dispatched within 24 hours. However, items that are sourced from external locations are subject to availability with the supplier. Unexpected delays may occur with the shipment and if you don’t receive your order within the allotted time, kindly track your shipment with the tracking number provided or call our Customer Service desk for speedy resolution between 9:00 am to 5:00 pm at 03119999905
RETURNS AND EXCHANGE POLICY
bEAUTY SOLUTIONS has “No-Return-No-Exchange” Policy due to the Sensitive nature of its skincare and hair care products. This is to ensure our customers safety and access to the products that are genuine, new and unused. Skin and Hair are the most sensitive parts of human body in catching infections that are passed by application of products on one’s skin and hair that have been under someone else’s use. To eliminate chances of such mishaps and part of our “Corporate-Social-Responsibility” we do not offer returns and exchanges.
If a user has objection to this policy they should not use our website.
CANCELLATIONS
At bEAUTY SOLUTIONS, our most important rule is that you feel comfortable buying the items you want. If you want to cancel an order, the sooner you inform us the better! We dispatch most orders within 24 hours so be sure to let us know about any cancellations at your earliest.
Cancellations depend on whether your order has been shipped or not. Usually, items are shipped within one business day so it important that you notify us at a much earlier stage. If this is the case, please send an order cancellation request to bEAUTY SOLUTIONS Customer Service at wecare@beautysolutions.com.pk or call us on (ph) 03119999905 between 9:00 am to 5:00 pm and we will take care of everything! If your order has been shipped, we will not be able to cancel it.